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Salesforce Administrator & App Builder Certification Online Training

  • 35 Hours

IgmGuru's Salesforce Administrator & App Builder Certification Training course is designed according to Salesforce Administrator & App Builder Certification Exam to make sure that candidate passes the exam in the first attempt. This certification will be helpful for you in obtaining hands-on experience in handling and constructing apps for the topmost CRM products in the present market.

Key Features

  • Instructor Led Training : 35 Hrs
  • 100% money back guarantee
  • Flexible Schedule
  • 24 X 7 Lifetime Support & Access
  • Experienced Trainers
  • 100% Job Assistance
  • Get Certified & Get Placed
  • Aligned to Salesforce ADM 201 + DEV 401 exams

For Individuals

Online Class Room Program

Online Class Room Program

  • 90 days of access to 12+ instructor-led online training classes
  • 180 days of access to high-quality,self-paced learning content designed by experts
  • $461.16

100% Money Back Guarantee ?

Batches start from 27 Oct 2018.


What skills will you grasp in this training?

By the end of this Salesforce Administrator and Platform App Builder certification training course, you will be able to:

  • Construct and handle Sales and Service Cloud

  • Benefit insight into each of the operational user groups (Inside Sales, Outside Sales, Marketing, Customer Support and Management)

  • Execute automation, security, debugging, data validation and customize apps

  • Expand applications and manage changes to the floor

  • Flourish new applications using the declarative interface and fundamentals

  • Compose the user interface

In which projects will i work while taking a part in this course?

 IgmGuru's Salesforce Administrator and App Builder training provides member the convenience to operate on live industry-based projects that span across unique industry needs.

 Project 1: Executing an end-to-end Hiring Process

Project Scenario:

A placement firm based in the United States wants to use Salesforce for executing an end-to-end hiring process. A team will be composed and you will use your possible understanding from the course to record the jobs placed by recruiters as well as candidate responses.

Further goals of the team involve tracking the information on the candidates, capturing their experience details and work preferences. Most importantly, you will use Salesforce concepts in order to create an effective system, while also incorporating some automated business rules to ease the process.

Project 2: Executing a Student Performance Tracking System for College Instructors

Project Scenario:

An American-based college wants to track the performance of its students and have it naturally update the instructor to alert the instructor if a student has a failing grade. With Salesforce’s Lightning platform component, the college wants to use the Lightning Process Builder for tracking students’ performance. The end goal is that once the student information is created or updated, an alert message will be displayed on the instructor’s record connected to each student.

 Project 3: Implementing Customer Service Process Management

Project Scenario:

A Germany -based mobile company requires a functioning to help to expand the service provided for its millions of customers. The company wants to record customers who have announced problems with their mobile phones along with the types of concern. Situated On these conclusions, the firm wants to consolidate the case to give its customers faster results. You will utilize your Salesforce learning to execute an adequate system that also supplies more customer satisfaction.

 Project 4: Execute a Business Process to abduct particulars of transactions, discounting and recording business entries for a company

Project Scenario:

A Germany-based mobile company wants to use Salesforce to implement a process for discounting and tracking previous entries in Salesforce. The company has decided to track various business entries posted by clients/users using charts on the Salesforce mobile app. Leveraging the benefits of the Salesforce mobile platform, the company wants to capture the details of the transaction in the Salesforce system. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

Who should opt for this course?

This Salesforce certification training course is suitable for individuals looking to build a career in Salesforce, particularly:

  1. App Builders
  2. Developers
  3. System Administrators
  4. Sales Representatives
  5. IT Managers
  6. Product Managers


Lesson 1 - Salesforce Overview

  • 1.1 Introduction to Salesforce
  • 1.2 Salesforce Editions
  • 1.3 Home Page Customization
  • 1.4 User Management
  • 1.5 Creating and Customizing Tabs
  • 1.6 Creating an App
  • 1.7 Uploading a Company Logo
  • 1.8 Company Information Page
  • 1.9 System Overview Page
  • 1.10 Updating the Fiscal Year

Lesson 2 - Profiles

  • 2.1 Introduction to Profiles
  • 2.2 Standard Profiles Overview, Assigning Page Layouts, Field-Level Security
  • 2.3 Custom App Settings and Access, Tab Settings, Record Type Settings, Administrative Permissions
  • 2.4 General User Permissions, Standard Object Permissions, Custom Object Permissions
  • 2.5 Password Policies and Session Timeout
  • 2.6 Login Hours and IP Ranges, Enabling Apex and Visualforce Access

Lesson 3 - Chatter

  • 3.1 Introduction to Chatter
  • 3.2 Enabling Chatter, Enabling Chatter Feeds on Records
  • 3.3 Configuring Chatter Groups, Creating Customer Groups, Creating a Free Customer Chatter User
  • 3.4 Customizing Chatter Email Notifications, Configuring Salesforce to Salesforce, Accepting a Salesforce Connection
  • 3.5 Sharing an Account via Salesforce to Salesforce, Enabling Ideas, Configuring Ideas Themes
  • 3.6 Enabling Social Accounts, Enabling Libraries and Content, Customizing Libraries and Content
  • 3.7 Uploading Documents to Libraries and Content, Configuring Salesforce1

Lesson 4 - Reports

  • 4.1 Introduction to Reports
  • 4.2 Understanding Report Formats, Creating a Leads Report, Creating Contacts and Accounts Report
  • 4.3 Creating an Opportunity Report, Adding Leads to a Campaign from a Report, Creating a Report Chart
  • 4.4 Scheduling Reports, Creating a Campaign Report, Summarizing Report Data
  • 4.5 Creating a Report Formula, Exporting Reports to Excel

Lesson 5 - Dashboards

  • 5.1 Introduction to Dashboards
  • 5.2 Understanding Dashboard Components, Creating a Dashboard, Refreshing a Dashboard
  • 5.3 Modifying Columns on Dashboards, Adding Filter to Dashboard, Managing Access to Reports
  • 5.4 Adding a Report as a Dashboard Component, Setting Up Dynamic Dashboards, Enabling Dashboards for iPad
  • 5.5 Modifying Report and Dashboard Interfaces, Activating the Report Builder on Profiles

Lesson 6 - Data Management

  • 6.1 Introduction to Data Management
  • 6.2 Importing Leads, Importing Contacts and Accounts, Using Mass Delete, Installing Data Loader
  • 6.3 Installing Data Loader, Importing Records with Data Loader, Updating Records with Data Loader, Deleting Records with Data Loader, Exporting Records with Data Loader
  • 6.4 Adding a Field in the Schema Builder, Scheduling a Data Export, Creating and Using Sandbox
  • 6.5 Mass Transferring Records, Reporting Snapshots, Working with Tags

Lesson 7 - App Exchange

  • 7.1 Introduction to AppExchange
  • 7.2 Finding and Selecting an App, Finding a Develope, Finding a Consultant

Lesson 8 - Communities

  • 8.1 Introduction to Communities
  • 8.2 Creating a New Community, Topic Management, Recommendations Management
  • 8.3 Reputation Management, Adding Members, Managing Tabs and Branding, Login and Registration, Community Preferences

Lesson 9 - Change Sets and Deployment

  • 9.1 Introduction to Change Sets and Deployment
  • 9.2 Outbound Change Sets, Inbound Change Sets
  • 9.3 Deployment Settings, Deployment Status, Eclipse IDE

Lesson 10 - User Interface

  • 10.1 Introduction to User Interface
  • 10.2 User Interface, User Interface General Options, User Interface Sidebar Options
  • 10.3 User Interface Calendar Options, User Interface Name Settings, User Interface Setup Options

Lesson 11 - Security Controls

  • 11.1 Introduction to Security Controls
  • 11.2 Viewing Object Security
  • 11.3 Changing Default Record Access
  • 11.4 Sharing Settings, Field Accessibility, Password Policies, Session Settings, Login Flows
  • 11.5 Network Access, Activations, Session Management, Login Access Policies, Certificate and Key Management
  • 11.6 Viewing Setup Audit Trail, Executing Expire All Passwords, Delegated Administration
  • 11.7 Remote Site Settings, Named Credentials, File Upload and Download Security

Lesson 12 - Role Hierarchy

  • 12.1 Introduction to Role Hierarchy
  • 12.2 Viewing Role Hierarchy
  • 12.3 Creating Roles
  • 12.4 Enabling Field History
  • 12.5 Creating Groups, Permission Sets
  • 12.6 Assigning Roles to Users

Lesson 13 - Lightning Components

  • 13.1 Introduction to Lightning Components
  • 13.2 Installing Lightning Components
  • 13.3 Lightning Component Capabilities
  • 13.4 Lightning Components vs. Visualforce

Lesson 14 - Sales Cloud

  • 14.1 Introduction to Sales Cloud
  • 14.2 Leads Home Page
  • 14.3 Creating List Views
  • 14.4 Creating and Converting Leads
  • 14.5 Creating Accounts
  • 14.6 Creating Contacts
  • 14.7 Creating Email Templates
  • 14.8 Sending Individual, Mass Emails
  • 14.9 Creating and Managing Price Books
  • 14.10 Creating Products
  • 14.11 Creating Opportunities, Activities, Web-to-Lead Form, Lead Assignment Rule, Lead Queue, an Auto-Response Rule, Campaigns
  • 14.12 Record Types

Lesson 15 - Quote Templates

  • 15.1 Introduction to Quote Templates
  • 15.2 Creating a Quote Record
  • 15.3 Creating a Quote Template
  • 15.4 Generating a Quote PDF
  • 15.5 Emailing a Quote PDF
  • 15.6 Modifying Quote Templates

Lesson 16 - Service Cloud

  • 16.1 Introduction to Service Cloud
  • 16.2 Creating Cases
  • 16.3 Creating Case Assignment Rules
  • 16.4 Creating Case Escalation Rules
  • 16.5 Enabling Solutions
  • 16.6 Creating Solutions
  • 16.7 Attaching Solutions to Cases
  • 16.8 Enabling Knowledge
  • 16.9 Configuring Knowledge
  • 16.10 Creating a Web-to-Case Form
  • 16.11 Creating an Email-to-Case Address

Lesson 17 - Field Types

  • 17.1 Introduction to Field Types
  • 17.2 Modifying Standard Fields
  • 17.3 Creating Auto-number Fields, Formula Fields, Roll-Up Summary Fields, Lookup and Master Detail Field
  • 17.4 Creating Checkbox Fields, Currency, Number, and Percent Fields, Date Field and Date and Time Fields
  • 17.5 Creating Phone and Email Fields, Geolocation Fields, Picklist and Multi-Select Picklist Fields
  • 17.6 Creating Text and Text Area Fields, Text Area Long and Text Area Rich Fields, Encrypted Fields, URL Fields

Lesson 18 - Salesforce Objects

  • 18.1 Introduction to Salesforce Objects
  • 18.2 Standard Object Component
  • 18.3 Renaming Standard Objects
  • 18.4 Modifying Standard Objects
  • 18.5 Understanding External Objects
  • 18.6 Creating Custom Objects

Lesson 19 - Creating Buttons, Links, and Actions

  • 19.1 Introduction to Creating Buttons, Links, and Actions
  • 19.2 Creating Buttons, Links, and Actions
  • 19.3 Creating New Records with Actions
  • 19.4 Logging a Call with Actions
  • 19.5 Updating a Record with Actions
  • 19.6 Creating Custom Buttons
  • 19.7 Creating Custom Links

Lesson 20 - Visual Workflow, Process Builder, and Schema Builder

  • 20.1 Introduction to Visual Workflow, Process Builder, and Schema Builder
  • 20.2 Creating a Visual Flow
  • 20.3 Modifying Existing Flows
  • 20.4 Creating a Process in the Process Builder
  • 20.5 Creating Fields in the Schema Builder

Lesson 21 - Validation Rules

  • 21.1 Introduction to Validation Rules
  • 21.2 Creating Validation Rules
  • 21.3 Creating Formulas
  • 21.4 Creating Error Messages

Lesson 22 - Workflow Rules

  • 22.1 Introduction to Workflow Rules
  • 22.2 Creating a Workflow Rule
  • 22.3 Creating a Workflow Rule Field Update
  • 22.4 Creating a Workflow Rule Task Assignment
  • 22.5 Creating a Workflow Rule Email Alert

Lesson 23 - Application Lifecycles

  • 23.1 Introduction to Application Lifecycles
  • 23.2 Application Lifecycles, Key Milestones and Considerations
  • 23.3 Using Sandboxes for Development, Using Change Sets, Using Unmanaged Packages

Exam Certification

How to become a Certified Salesforce Administrator and Developer?

For becoming a Certified Salesforce Administrator and Developer, you must clear the Salesforce Administrator Exam (ADM 201) and the Salesforce App Builder (DEV 401) Exam. This can be obtained by following the below easy steps.

Step 1: Finish this Salesforce training course.

Step 2: Visit and register to take both exams: ADM 201 and DEV 401.

Step 3: Successfully clear the Salesforce exams to become certified.

Frequently Asked Questions

A : No, Exam fee is not included in the training fees.

A :60 multiple-choice questions (closed book) • Pass mark: 68% • Registration fee: $200 • Retake fee: $100

A : All of the categories square measure conducted via live on-line streaming. they're interactive sessions that modify you to raise queries and participate in discussions throughout category time. We do, however, offer recordings of every session you attend for your future reference. categories square measure attended by a world audience to complement your learning expertise.

A : The tools you’ll need to attend training are: • Windows: Windows XP SP3 or higher • Mac: OSX 10.6 or higher • Internet speed: Preferably 512 Kbps or higher Headset, speakers, and microphone: You’ll need headphones or speakers to hear instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

A : All of our extremely qualified trainers are AWS certified with years of expertise coaching and dealing within the cloud domain. every of them has had a rigorous choice method that has profile screening, technical analysis, and a coaching demo before they're certified to coach for us. we have a tendency to conjointly make sure that solely those trainers with a high alumni rating stay on our faculty.

A : Our teaching assistants are a fanatical team of material consultants here to assist you get certified in your initial try. They have interaction students proactively to confirm the course path is being followed and assist you enrich your learning expertise, from category onboarding to project mentoring and job help. Teaching help is accessible throughout business hours.

A : IgmGuru offer 24/7 support through email, chat, and calls. we tend to even have a passionate team that gives on-demand help through our community forum. What’s a lot of, you may have lifespan access to the community forum, even once completion of your course with us.

A : The certification is provided by

Salesforce Administrator & App Builder Certification Online Training

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