ITIL Foundation Training Online and Certification Course

SKU: 8102
5 Lesson
16 Hours
igmGuru’s ITIL Foundation training online program is designed to ensure candidates get a firm understanding of the ITIL 4 framework, and the core terminologies and concepts of ITIL 4 service lifecycle. This ITIL certification course is enough to give you knowledge and skills to completely understand this framework. Experts at igmGuru have more than ten years of experience who will teach you ITIL Foundation Certification Course Online, all of which will benefit you immensely.

ITIL Course Overview

igmGuru’s ITIL Training Online program has been curated by subject matter experts according to the ITIL Certification Exam. This online ITIL Course will introduce you to the services lifecycle, how lifecycles arranged are connected, forms included, and best practices for the lift up. So, if you feel your career needs the boost of the right degree, it is time to make this one as yours! The Online ITIL certification Training is designed to help individuals who require a basic understanding of the framework and how it may be used to boost the quality of IT service management within an organization. Applicants can be certain to obtain information and comprehension in the accompanying field on the fruitful fulfillment of the instruction and examination parts identified.

About the ITIL Course Online

The phrasing, structure and, essential methodologies are the key aspects that will be infused in the candidates.

ITIL foundation certification course makes sure that the trainees get a good grasp on the center standards of rehearses for administrating the executives.

  • Service management as a practice
  • The service lifecycle
  • Generic approaches and definitions
  • Key principles and models
  • Selected processes
  • Selected functions
  • Selected roles
  • Technology and architecture
  • Competence

What is the ITIL Process? 

ITIL is a framework with a set of best practices that is widely being adopted by both individuals and businesses everywhere for business transformation as well as strategic IT. ITIL offers ways to improve and optimize resources to deliver real value to customers. “ITSM is how you manage IT and ITIL guides businesses for efficient ITSM”.

Who Should Opt For ITIL Certification Course Online?

It certifies a fundamental condition for professionals who need to grasp the basics of frameworks and how they may be used to boost the quality of IT service management.

The ITIL online training course certification is best suited for:

  • IT Architects, Planners, and Consultants
  • System Administrators/Analysts
  • Operations Managers
  • Database Administrators
  • Service Delivery Professionals
  • Quality Analysts
  • Application Management Team/Development Team
  • Process Owners/Practitioners
  • IT Managers/Support Teams.

Key Features

Online ITIL Training Modules

1. IT Service Management in the Modern World
2. About ITIL 4
3. The Structure and Benefits of the ITIL 4 Framework
5. The Four Dimensions Model

1. Value and Value Co-Creation
2. Organizations
3. Service Providers
4. Service Consumers
5. Other Stakeholders
6. Configuring Resources for Value Creation
7. Service Offerings
8. Service Relationship Model
9. Value: Outcomes, Costs, and Risks

1. Organizations and People
2. Information and Technology
3. Partners and Suppliers
4. Value Streams and Processes
5. External Factors

1. Service Value System Overview
2. Opportunity, Demand, and Value
3. The ITIL Guiding Principles
4. Focus on Value
5. Start Where You Are
6. Progress Iteratively with Feedback
7. Collaborate and Promote Visibility
8. Think and Work Holistically
9. Keep it Simple and Practical
10. Optimize and Automate
11. Principle Interaction
12. Governing Bodies and Governance
13. Governance in the SVS
14. Service Value Chain
15. Plan, Improve, Engage
16. Design and Transition
17. Obtain/build
18. Continual Improvement
19. Steps of the Continual Improvement Model
20. Continual Improvement and the Guiding Principles

1. General Management Practices 89
2. Architecture Management
3. Continual Improvement
4. Information Security Management
5. Knowledge Management
6. Measurement and Reporting
7. Organizational Change Management
8. Portfolio Management
9. Project Management
10. Relationship Management
11. Risk Management
12. Service Financial Management
13. Strategy Management
14. Supplier Management
15. Workforce and Talent Management
16. Service Management Practices
17. Availability Management
18. Business Analysis
19. Change Control, Incident Management, IT Asset Management
20. Monitoring and Event Management
21. Problem Management, Release Management
22. Service Catalogue Management
23. Service Configuration Management
24. Service Continuity Management
25. Service Design, Service Desk
26. Service Level Management
27. Service Request Management
28. Service Validation and Testing
29. Technical Management Practices
30. Deployment Management
31. Infrastructure and Platform Management
32. Software Development and Management

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ITIL Course Fees

Online Class Room Program

US $ 799.00
Refund Policy
  • Duration : 16 hrs
  • Lifetime Free Upgrade
  • Reference Documents
  • 24x7 Support & Access

Corporate Training

  • Customized Training Delivery Model
  • Flexible Training Schedule Options
  • Industry Experienced Trainers
  • 24x7 Support

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ITIL Certification Exam

ITIL 4 Foundation certification in 2024 is the most widely acknowledged entry-level online ITIL certification available for IT professionals. This latest online ITIL training for the ITIL framework is designed to introduce learners to the management of modern IT-enabled services, including key concepts and common language used in the ITIL services lifecycle.

To earn the ITIL 4 Foundation Certification, you must:

  • Completed the certification training
  • Take the ITIL 4 Foundation Certification examination
  • Score at least 65 percent on the exam (26 correct answers out of 40 questions) in 60 minutes
  • This is a closed-book exam
ITIL Certification Exam


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