ITIL Intermediate PPO Training Certification Course Online

8 Lesson

35 Hours

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ITIL Intermediate PPO certification is gaining popularity and our ITIL Intermediate PPO training will help you get on the wagon. This course is for seasoned IT management professionals who already have hands-on knowledge and experience in the field. ITIL is among the best practice frameworks for IT service management used globally. Our course targets to impart knowledge across all 26 ITIL processes on the lines of the ITIL Foundation syllabus according to AXELOS.

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ITIL PPO Course Overview

igmGuru’s ITIL intermediate PPO Training Online program has been curated by our subject matter experts as per the latest ITIL intermediate PPO Certification Exam. This ITIL intermediate PPO Course program will you help learn to design to further ensure advancement in your job search. This course is a boon for all the specialist who are already working as an IT Service Manager.

What is the target of ITIL PPO Course Online?

Planning, Protection, and Optimization (PPO) Certificate from ITIL® Intermediate Qualification is a free-standing qualification. It is composed of the ITIL® Intermediate Capability stream and one of the chapters that take you to the ITIL® Expert Certificate in IT Service Management. The intention of this training module and the linked exam and certificate is to transmit, test, and approve the knowledge of industry practices. This is based on service management as recorded in the ITIL® Service Lifecycle core publications.

Key ITIL® process and role areas:

Capacity management
Availability management
IT service continuity management (ITSCM)
Information security management
Demand management

igmGuru gives you the opportunity to enroll in a leading ITIL PPO training Online that will ultimately enable you to get ready for the ITIL® PPO Training exam. This online course by igmGuru is your best bet to learn from industry experts and begin your success journey.

What is the objective of this ITIL PPO Certification Course Online?

Applicants can benefit with the following abilities:

Service architecture in PPO and the service lifecycle context
Working across the service lifecycle connected to the practical aspects of planning, protection, and optimization
Scope management as an ability to realize efficient service design
Availability management as an ability to realize efficient service design
Information security management as part of the overall corporate governance structure
Planning, protecting, and boosting the roles and responsibilities
Technology and execution considerations
Organizational roles relevant to PPO

Who is this ITIL PPO Online Course is beneficial?

The following can pursue certification program:

Individuals who need brief learning of how the ITIL® Certificate in the Planning, Protection and boosting processes may be used to enhance the characteristics of IT service support within an organization.
IT professionals who are active within an organization that has endorsed and captured ITIL®, and who require being informed about and thereafter devoted to, a continuous service improvement program.
Operational staff included in capacity management, availability management, ITSCM, information security management, and demand management, looking to enhance their role-based capabilities.

Key Features

Instructor Led Training : 16 Hrs
100% Money-Back Guarantee
Flexible Schedule
24 X 7 Lifetime Support & Access
Experienced Trainers
100% Job Assistance
Get Certified & Get Placed

ITIL PPO Training Modules

1. Service Design - Purpose, Objectives, Value to Business, Basics

2. Planning Protection and Optimization - Processes

3. Service Design - Inputs, Outputs

4. Design Co-ordination - Objectives, Scope, Value, Interfaces, Role of Design Coordination within PPO

5. IT Service Management

6. Concept of Service and Value - Definition of a Service, Economic Value of a Service

7. Combined Effects of Utility and Warranty, Value to the Business - Monitor and Measure

8. Process - Organizing IT Service Management - Process Definition, Characteristics of a Process

9. Organizing IT Service Management - Organization Structure

1. Purpose and Objectives, Scope, Value to the Business, Policies, Principles

2. Process Activities, Sub-processes, Underpinning Iterative Activities, Thresholds Management and Control

3. Demand Management, Modeling and Trending, Application Sizing

4. Triggers, Inputs and Outputs, Interfaces, Information Management, Challenges and Risks, CSFs and KPIs

1. Purpose and Objectives, Scope, Value to the Business, Policies

2. Reactive Activities, Proactive Activities, Techniques, Triggers, Inputs and Outputs

3. Interfaces, CSFs and KPIs, Information Management, Challenges and Risks

1. Purpose and Objectives, Value to Business, Scope, Policies, Lifecycle

2. Triggers, Interfaces, Inputs and Outputs, CSFs and KPIs, Challenges and Risks, Information Management

1. Purpose and Objectives, Value to Business, Scope, Policies

2. Triggers, Interfaces, Inputs and Outputs, CSFs and KPIs, Challenges and Risks, Information Management

1. Demand Management and service lifecycle

2. Purpose and Objectives of Demand Management

3. Scope of Demand Management, Value to the Business

4. Challenges in Managing Service Demand

5. Management of Operation Demand

6. Activity based Demand Management

7. Benefits for analysing PBA, Codifying of PBAs, User Profile, PBA and User Profile, Differentiated Offerings

8. Triggers Inputs and Outputs, Interfaces, Information Management

9. Critical Success Factors, Key Performance Indicators, Challenges, Risks

1. Roles and Responsibilities

2. Process Owner, Process Manager, Process Practitioner

3. Capacity Management Process Owner, Capacity Management Process Manager

4. Availability Management Process Owner, Availability Management Process Manager

5. IT Service Continuity Management Process Owner, IT Service Continuity Management Process Manager

6. Information Security Management Process Owner, Information Security Management Process Manager

1. PPO Technology Considerations

2. Designing Technology Architectures

3. Generic Requirements (Toolsets), Evaluation Criteria for Technology, Requirements Classification - MoSCoW0, Process Implementation

4. Service Design Evaluation Criteria, Challenges, Risks, CSFs and KPIs

5. Service Transition - Challenges, Risks, Critical Success Factors

6. Service Operation - Challenges, Service Operation Managers - Challenges, Risks, CSFs

7. Implementing Service Operation - Planning

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Course Fees

Online Class Room Program

US $ 699.00

100% Money Back Guarantee

Duration : 35 Hrs
Plus Self Paced

Classes Starting From

Fast Track Batch 28 Jul 2024
Weekday Batch 29 Jul 2024
Weekend Batch 03 Aug 2024

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ITIL PPO Certification Exam

Why is ITIL Intermediate PPO the most desired certification in 202 4?

ITIL Intermediate PPO depicts the candidate's master skill in administering PPO Training practices to ensure:

• Modern and updated services

• Service management systems and tools

• Technology structure

• Action and calculation system

• Methods and metrics are created to meet user needs and can be maintained once introduced.

Exam Format - Objective Type, Multiple Choice
Exam Duration - 90 minutes
No. of Questions - 40 (multiple-choice questions)
Passing Criteria - 65%
Certificate - Within 5 business days
Result - Immediately after the exam
Closed book

ITIL PPO Online Training FAQ

The certification is provided by Axelos

No, Exam expense is excluded in the preparation charges.

All of our to a great degree qualified mentors are ITIL ensured with long stretches of ability instructing and managing inside the cloud space. everything about has had a thorough decision strategy that has profile screening, specialized examination, and an instructing demo before they're ensured to mentor for us. we tend to conjointly ensure that exclusively those mentors with a high graduated class rating remain on our personnel.

Your path to ITIL Intermediate certification goes through igmGuru’s ITIL Intermediate PPO training program. Our learning course will help you in gaining expertise and knowledge essential for designing new service management services and frameworks, tools and technology architecture that are at par with the user needs and are also sustainable. igmGuru’s course will get you skilled enough to ace the ITIL PPO exam.

The ITIL intermediate certification comprises two types: ITIL Intermediate Service Lifecycle modules and ITIL Intermediate Service Capability modules. The Service Lifecycle modules focus on the various stages of the service lifecycle, namely Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. These modules provide comprehensive knowledge about each stage's significance and their contributions to overall service management. Conversely, the Service Capability modules concentrate on specific ITIL processes and practices, such as Operational Support and Analysis, Planning, Protection and Optimization, Release, Control and Validation, and Service Offerings and Agreements. These modules equip individuals with specialized skills for implementing and enhancing ITIL processes.

The ITIL Intermediate certification is the second step after you pass the foundation level. It has an identical modular structure. This also acts as a stepping stone for the Expert level status.

ITIL Managing Professional and ITIL Strategic Leader come together to form the intermediate ITIL certifications.

To learn more about the ITIL course cost, go to https://www.igmguru.com/project-management/itil-intermediate-ppo-certification-online-training/#trainingOptions. You can also get in touch with us to know about any running offers or deals.

Which certification is best for ITIL depends upon various factors including your career goals, expertise level, and job requirements.

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ITIL Intermediate PPO Training Certification Course Online