Microsoft Collaboration Communications Systems Engineer (MS-721) Training

SKU: 2295
6 Lesson
|
40 Hours
Microsoft 365 Collaboration Communications Systems Engineer Associate (MS‑721) Training helps aspirants master Microsoft Teams collaboration. Learn Teams Phone, meetings, webinars, Microsoft Teams Rooms, devices, and real-time media management. Cement your concepts around PSTN connectivity, call queues, auto attendants, governance, and security policies. Learn to configure, manage, monitor, optimize, and troubleshoot collaboration communication systems. Prepare to ace the MS‑721: Microsoft 365 Collaboration Communications Systems Engineer certification exam.
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Microsoft Collaboration Communications Systems Engineer MS-721 Training

Overview

Prerequisites

  • Microsoft 365 fundamentals knowledge
  • Microsoft Teams administration experience
  • Networking fundamentals
  • Telecommunications basics
  • Audio/visual systems understanding
  • Identity and access management basics
  • PowerShell scripting knowledge (recommended)

What Will You Learn

  1. Plan and design collaboration communications systems
  2. Configure and manage Teams meetings, webinars, and town halls
  3. Configure and manage Teams Phone (PSTN connectivity, Direct Routing, Calling Plans)
  4. Configure and manage Teams Rooms and devices
  5. Optimize network performance for Teams real-time media
  6. Manage, monitor and troubleshoot Teams collaboration communications systems

Key Features

Course Curriculum

1. Design collaboration solutions using Microsoft Teams
2. Plan for Teams Phone and PSTN connectivity
3. Plan for Microsoft Teams Rooms deployment
4. Plan for Teams Premium and certified devices
1. Set up Calling Plans, Operator Connect, and Direct Routing
2. Configure Teams Phone Mobile and desktop clients
3. Manage call queues, auto attendants, and emergency calling
4. Troubleshoot Teams Phone issues
1. Set up Teams meetings, webinars, and town halls
2. Manage meeting policies and settings
3. Configure meeting registration and reporting
4. Troubleshoot meeting and webinar issues
1. Deploy and configure Microsoft Teams Rooms
2. Manage Teams Rooms devices and settings
3. Troubleshoot Teams Rooms devices
4. Configure peripheral and certified device integration
1. Use Teams Admin Center and PowerShell for monitoring
2. Analyze call quality with Call Quality Dashboard
3. Optimize network performance for real-time media
4. Identify and resolve common performance issues
1. Implement identity protection and conditional access
2. Manage user identities and permissions
3. Secure collaboration communications systems
4. Apply governance and compliance policies
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Course Fees

Online Class Room Program

US $ 799.00
100% Money Back Guarantee
  • Duration : 40 Hrs
  • Plus Self Paced

Classes Starting From

  • Fast Track Batch 17 Jun 2026
  • Weekday Batch 22 Jun 2026
  • Weekend Batch 20 Jun 2026

Corporate Training

Corporate Training
  • Customized Training Delivery Model
  • Flexible Training Schedule Options
  • Industry Experienced Trainers
  • 24x7 Support
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Microsoft Collaboration Communications Systems Engineer Certification Online

The official certification name is Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate

Exam details

  • Official exam name: Microsoft Collaboration Communications Systems Engineer
  • Exam code: MS-721
  • Cost: $165 (or regional equivalent)
  • Passing score: 700
  • Duration: 120 minutes (100 minutes for exam questions)
  • Number of questions: 40–60
  • Format: Scenario-based, drag-and-drop, and multiple-choice questions
Microsoft Collaboration Communications Systems Engineer Certification Online

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