igmGuru's ServiceNow training online equips you with the practical skills to configure, customize, and manage the ServiceNow platform. This ServiceNow course also helps you learn ITSM, workflow automation, service catalog management, integrations, reporting, and administration while preparing for ServiceNow certification.
✅ Level - Beginner to Advanced ✅ 25-Hour Live Instructor-Led Sessions ✅ Hands-On Labs with Real-World ServiceNow Projects and Use Cases ✅ ServiceNow CSA and CAD Certification-Oriented Curriculum ✅ Industry-Experienced ServiceNow Certified Trainers
Want to build a career in IT service management or workflow automation? igmGuru offers the best ServiceNow course program which is is designed as per the current trends and is best suited for both beginners and working professionals.
At igmGuru, our ServiceNow training focuses on what employers actually need you to know on day one. That means hands-on configuration, real-world scripting, practical integrations, AI-powered automation, and the confidence to walk into any environment and get things done. Our experienced trainers aren't just teachers, they're practitioners who've worked on enterprise ServiceNow implementations and bring that real-world context into every session.
This online training program covers everything from the ServiceNow fundamentals to advanced topics like Flow Designer, REST API integrations, CMDB, and application development. Our ServiceNow training course with projects includes:
There are no prerequisites to start learning ServiceNow, but knowing the following can make learning easy:
In this ServiceNow course program, you will learn the following skills that are actually used in real-world environments every single day.
The following are the tools/technologies you will work with in this program:
Here are the essential skills typically covered in a ServiceNow course:
This program includes hands-on projects that mirror real enterprise scenarios, so you learn with practical experience, not just theory.
Projects you'll work on:
Anyone eager to build a career in IT Service Management, platform administration, or ServiceNow development can enroll in this program.
Enterprises across finance, healthcare, government, and technology are pouring investment into the platform, and certified professionals are in serious demand. The gap between available talent and open roles keeps growing, which means right now is one of the best times to get certified.
The following are the most rewarding job roles you can apply for after completing the ServiceNow online course.
Below is the salary breakdown for ServiceNow professionals to help you better understand earning potential across different roles and experience levels.
| Experience Level | India (Annual Salary) | USA (Annual Salary) |
|---|---|---|
| Entry Level (0-2 Years) | ₹5 - ₹9 LPA | $75,000 - $100,000 |
| Mid-Level (2-5 Years) | ₹9 - ₹18 LPA | $100,000 - $130,000 |
| Senior Level (5-8 Years) | ₹18 - ₹30 LPA | $130,000 - $155,000 |
| Lead / Architect (8-12 Years) | ₹30 - ₹45 LPA | $155,000 - $190,000 |
| Principal Architect / SME (12+ Years) | ₹45 - ₹70+ LPA | $190,000 - $250,000+ |
Below are the top MNCs that rely on ServiceNow professionals.
When it comes to quality ServiceNow courses, igmGuru is a trusted choice for professionals and aspiring administrators worldwide.
This ServiceNow certification training covers both foundational and developer credentials- fully updated for the Pearson VUE exam system adopted in late 2025. We guide you through both the CSA and CAD paths, in the right order.
This is where most professionals start. The CSA validates your ability to configure, manage, and maintain the ServiceNow platform. It's the foundation everything else builds on.
Exam Details
| Duration | 90 minutes |
| Questions | 60 multiple-choice and multiple-select questions |
| Passing Score | 70% |
| Exam Platform | Pearson VUE (migrated from Webassessor in late 2025) |
| Exam Fee | $300 USD + applicable local taxes (e.g. 18% GST in India) |
| Current Release | Yokohama |
| Exam Mode | Online (remote proctored) or at a Pearson VUE test centre |
Once you hold the CSA, the CAD takes your skills into application development territory - scripting, data modeling, and building custom apps on the platform.
| Duration | 90 minutes |
| Questions | 60 multiple-choice and multiple-select questions |
| Passing Score | 70% |
| Exam Platform | Pearson VUE |
| Exam Fee | $300 USD + applicable local taxes |
| Prerequisite | CSA certification is recommended before attempting CAD |
| Focus Areas | JavaScript scripting, data modeling, application development, platform features |
Yes. This ServiceNow training is designed for both beginners and IT professionals. The course starts with ServiceNow fundamentals and gradually moves to administration, workflow automation, catalog management, reporting, integrations, and practical implementation. A basic understanding of IT concepts is helpful but not mandatory.
The curriculum is designed to build the skills required for the ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certification. Along with covering the certification objectives, you'll gain hands-on experience that prepares you for real-world ServiceNow administration, developer, and implementation tasks.
By the end of the training, you'll be able to create and manage users, configure forms and tables, automate workflows, build service catalogs, create reports and dashboards, manage incidents, implement business rules, and work with ServiceNow applications in a live environment.
Yes. Practical learning is a key part of the course. You'll work on guided lab exercises and real-world scenarios that help you understand how ServiceNow is used to automate IT services, improve business processes, and manage enterprise workflows.
ServiceNow professionals are in demand across IT services, consulting firms, financial institutions, healthcare organizations, manufacturing companies, and government agencies. After completing this course, you can pursue roles such as ServiceNow Administrator, ServiceNow Developer, Platform Administrator, Implementation Specialist, Application Developer, or ITSM Consultant.
No. You can begin learning ServiceNow without prior programming experience, especially if your goal is administration or platform management. However, basic knowledge of JavaScript can be beneficial if you plan to explore advanced customization, scripting, or ServiceNow development.
ServiceNow is a cloud-based platform that helps organizations manage and automate IT service management, IT operations, and business workflows, all from a single system, replacing scattered emails, spreadsheets, and manual processes.
It's important because it streamlines how work gets done across an enterprise, helping teams resolve issues faster, automate repetitive tasks, and improve service delivery.
Good training by Suresh!
Servicenow Admin
ServiceNow Administrator Training
