Salesforce AI Specialist Training Certification Course

SKU: 1022
6 Lesson
|
20 Hours
igmGuru brings forth an accurately curated Salesforce AI specialist training. This course is perfect for individuals having a foundational level knowledge of Salesforce AI. Our Salesforce AI specialist course gives the learner the knowledge, skills and confidence to apply these capabilities for improving business solutions and processes. Our program is aligned with the official Salesforce AI Certification exam and strives to help you pass it in the very attempt. The curriculum is very well thought of and carefully constructed for maximum benefits to the learner from the growth perspective.

Salesforce AI Training Overview

The Salesforce AI Specialist training program by igmGuru is curated with the purpose of helping you excel. Learners get the chance to rightly channel their hidden potential and use it to gain endless perks in their career. This is an all-encompassing course with only one purpose of helping you ace the related certification exam with flying colors.

Anyone having a basic level of understanding of this CRM platform can think about enrolling in this course. This is your chance to step inside this AI-driven customer relationship management world. Since the use of artificial intelligence is going up at a good pace, it is safe to say that learning it will be fruitful. Salesforce has decided to break the ice with its two credentials targeted solely towards this rising and growing technology.

Understanding igmGuru’s Salesforce AI Course

igmGuru has crafted the curriculum of this Salesforce AI online course with great care and detailing. Subject matter experts with over ten years of experience and expertise in this field are behind the topics of this course. This credential is a big helping hand for individuals with the aim to use the power of generative AI within this platform. These professionals learn to implement and use Einstein AI solutions with ease after completing this training course.

There is no particular pin on who can enroll in our course. This is because it covers a wide range of topics inclusive of basic topics and advanced picks. It is thus a good fit for Salesforce architects, administrators and developers. These professionals are usually the ones who implement exceptional AI capabilities and make them better with Prompt Builder, Model Builder and Agent Builder.

Key Deliverables of Salesforce Certified AI Online Training

These are a few of the key deliverables of our course -

  • Learn management and configuration of the Einstein Trust Layer for protecting sensitive data.
  • Salesforce reports and dashboards
  • Learn the right use of Prompt Builder for creating effective and AI-led prompts.
  • Understand the use of Einstein Copilor for efficiency and automation.
  • Gain knowledge of privacy, grounding and security features for safe implementation of artificial intelligence in SF.
  • Explore the relationship between SF’s large language models and Copilot actions.
  • Learn to use Einstein for automating and optimizing sales processes as well as delivering better customer service through AI-led solutions.
  • Identify and use different gen AI features in SF that are tailored for Service and Sales clouds.
  • Learn about integrating and deploying AI models for better business impact.
  • Explore different best practices around the management and customization of prompts to go with particular user roles and scenarios.
  • Salesforce Cloud Services

Target Audience for Salesforce AI Specialist Training

There is no fixed audience for this course. Anyone interested in exploring the grandness of this CRM and its AI capabilities can enroll in our online program. An aspirant with basic level of skills and knowledge in these areas will however have an upper hand in learning rapidly.

  • A basic understanding of the capabilities, components and features of Salesforce Einstein.
  • Knowledge of using different AI functionalities related to this platform. The list include Agent Builder, Sales emails, Model Builder, Service replies, Prompt Builder and Work Summary.
  • Understanding of AI basics like machine learning, computer vision, predictive analytics, AI principles and natural language processing.
  • Basic familiarity with processes, configurations and best practices related to this platform.
  • Can navigate through different SF tools and develop custom actions and solutions.
  • Understands need for data preparation, governance, cleansing and quality in fine tuning AI model training.

Prerequisites for Salesforce Certified AI Specialist Training

There are no fixed and compulsory prerequisites to enroll in our online Salesforce AI Specialist training

Who Can Join the Salesforce AI Specialist Certification Training

  • Salesforce Certified Administrators
  • Salesforce Developers
  • Salesforce Architects
  • Salesforce Consultants
  • Business Analysts
  • Data Analysts
  • Technical Support Engineers
  • Marketing Professionals
  • Sales Operations Managers
  • IT Career Switchers
  • Technology Beginners

Salesforce AI Corporate Training

Equip your team with new skills to boost their performance and productivity.

✔️ Customized Learning

✔️ Enterprise Grade Learning Management System (LMS)

✔️ 24x7 Support

✔️ Enterprise Grade Reporting

Key Features

Salesforce AI Course Modules

1. History of Evolution
2. What is AI
3. What is Generative AI
4. Difference between AI and GenAI
5. What is Machine Learning
6. What is LLM
7. Key Market Players
1. Introduction to Trust Layer
2. Dynamic Grouping
3. Zero-Data Retention Policy:
4. Toxicity Scoring
5. Data masking
6. Audit trail & Feedback
7. Prompt Défense
8. Prompt Injection
9. Response Journey
1. When to use Prompt Builder
2. Different Type of Prompt Builder
3. Field Generation Prompt Template
4. Sales Email Prompt Template
5. Record Summary Template
6. Flex Prompt template
7. Difference between all 4 types of templates
8. Business use case to determine template.
9. Managing Roles
10. User Permission
11. Best Practice for Prompt
12. Different consideration of creating Prompt
13. Business Use Case
14. Grounding technique for Prompt
1. Business use case to use agent
2. Topics
3. Standard Agent Action
4. Custom Agent Action
5. Manage and Monitor Agent
1. Introduction to Builder
2. Different Type of Builder
3. Business use case to determine type of builder
4. Consideration
5. High Level Idea of different machine learning algorithm
6. When to use BYOLLM
1. What is Call Summary
2. Use Case for Call Summary
3. What is Call Explorer
4. Use Case for Call Explorer
5. Einstein Reply Recommendation
6. Use Case for Einstein Reply Recommendation
7. Work Summaries
8. Use Cases for Work Summaries
9. Differences between all these.
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Salesforce AI Specialist Training Modules

Online Class Room Program

US $ 599.00
100% Money Back Guarantee
  • Duration : 20 Hrs
  • Plus Self Paced

Classes Starting From

  • Fast Track Batch 14 Jun 2026
  • Weekday Batch 15 Jun 2026
  • Weekend Batch 20 Jun 2026

Corporate Training

Corporate Training
  • Customized Training Delivery Model
  • Flexible Training Schedule Options
  • Industry Experienced Trainers
  • 24x7 Support

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Salesforce AI Specialist Certification Exam

The Salesforce Certified AI Specialist Certification validates one’s ability to work with this platform’s gen AI capabilities. Passing this exam is not a fluke and requires one to have a good level of understanding and knowledge. This also means that you’ll have to complete our Salesforce Certified AI Specialist training, skillfully self study and gain hands-on experience. There are two main certifications that are discussed here

Salesforce Certified AI Associate Exam

  • No. of ques - 40
  • Time - 70 minutes
  • Format - MCQs
  • Passing percentage - 65%
  • Registration fee - NIL
  • Retake fee - $50

Salesforce Certified AI Specialist Exam

  • No. of ques - 60
  • Time - 105 minutes
  • Format - MCQs
  • Passing percentage - 73%
  • Registration fee - NIL
  • Retake fee - $100
Salesforce AI Specialist Certification Exam

Salesforce AI Online Training FAQ's

An AI specialist in Salesforce is a trained and certified professional with knowledge to use AI and ML. These techs are used for implementing, improving and managing different AI-powered solutions in this ecosystem. They have knowledge of using tools like Prompt Builder, Model Builder, Copilot Builder and others.

It is a credential that pins one’s understanding of artificial intelligence and knows about integrating it with this CRM’s capabilities.

This credential’s passing score is 73%. The Specialist certification exam has a total of 60 MCQs that are to be answered in 105 minutes.

It is a highly valuable certification for advancing one’s career in this ecosystem through the advancing tech of artificial intelligence.

There are no registration charges for the AI specialist exam. The retake fee is however priced at USD 100 plus any applicable taxes.

Become an AI specialist with our well-crafted training program that aligns with the certification exam. igmGuru online course for Salesforce AI Specialist is considered to be the best one for aspirants with different levels of knowledge.

The final cost for our online course can vary as per the offer we’re running at the time. Call our experts for the best advice regarding the offers and pricing.

WebAssessor is the official platform to schedule all exams for this platform. Candidates can simply visit it, register themselves, opt between online or online proctoring and even track their credential progress.

Yes, igmGuru offers several other online certification courses. These include specialized online certification courses, tailored to different levels. igmGuru, greatly emphasizes upskilling and boosting career opportunities across any industry sectors, with each online certification course designed to help learners enhance their expertise.

Yes, igmGuru offers several other online courses under Salesforce. These include specialized online courses, tailored to different skill levels. igmGuru greatly emphasizes upskilling and boosting career opportunities across IT industry sectors, with each online course designed to help learners enhance their expertise in Salesforce . Below are the few courses.

Yes, our content experts will help you prepare for Salesforce Testing interview questions.

Yes, you can follow our guide on Salesforce Integration interview questions.

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