Our ServiceNow Training in Pune is the ideal approach to understand one of the most popular platforms utilized by businesses around the world. This training is appropriate for novices, working professionals, and anybody who wants to gain knowledge how to handle IT services with this.
In this program, you will learn the following topics:
This ServiceNow certification training covers both foundational and developer credentials- fully updated for the Pearson VUE exam system adopted in late 2025. We guide you through both the CSA and CAD paths, in the right order.
This is where most professionals start. The CSA validates your ability to configure, manage, and maintain the ServiceNow platform. It's the foundation everything else builds on.
Exam Details
| Duration | 90 minutes |
| Questions | 60 multiple-choice and multiple-select questions |
| Passing Score | 70% |
| Exam Platform | Pearson VUE (migrated from Webassessor in late 2025) |
| Exam Fee | $300 USD + applicable local taxes (e.g. 18% GST in India) |
| Current Release | Yokohama |
| Exam Mode | Online (remote proctored) or at a Pearson VUE test centre |
Once you hold the CSA, the CAD takes your skills into application development territory - scripting, data modeling, and building custom apps on the platform.
| Duration | 90 minutes |
| Questions | 60 multiple-choice and multiple-select questions |
| Passing Score | 70% |
| Exam Platform | Pearson VUE |
| Exam Fee | $300 USD + applicable local taxes |
| Prerequisite | CSA certification is recommended before attempting CAD |
| Focus Areas | JavaScript scripting, data modeling, application development, platform features |
ServiceNow, a cloud-based software firm, provides an AI-powered platform for automating enterprise activities. It specializes in IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM).
ServiceNow provides a variety of certifications, with some of the most renowned being:
