This course teaches you how to implement and optimize AI-powered sales capabilities in Microsoft Dynamics 365 Sales. You will learn to configure Copilot features, automate sales processes, improve seller productivity, manage customer data, and apply intelligent sales capabilities while preparing for the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate (AB-210) certification.
This Microsoft Certified: Dynamics 365 Sales AI Consultant Associate (AB-210) Training prepares learners to implement AI-powered sales capabilities in Microsoft Dynamics 365 Sales. The course covers Microsoft Copilot, Sales Accelerator, forecasting, relationship intelligence, opportunity management, customer engagement, Power Platform integration, and AI-driven sales workflows. Upon successful completion of the course, learners receive a Course Completion Certificate from igmGuru and are prepared to take the Microsoft Certified: Dynamics 365 Sales AI Consultant Associate (AB-210) certification exam.
Exam Overview