Salesforce Strategy Designer Certification Training

SKU: 3734
10 Lesson
|
45 Hours
Salesforce Strategy Designer is a business-focused role where strategies and solutions are designed to improve company processes and customer journeys. In this Salesforce Strategy Designer Certification Course, you will learn how to analyze business problems and design practical solutions using design thinking and data. After completing the training, you can pursue roles like Salesforce Strategy Designer, Business Analyst, or CX Consultant.
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Salesforce Strategy Designer Certification Training

Overview

Prerequisites:

  • Basic understanding of business processes
  • Familiarity with customer experience concepts
  • Intro-level knowledge of Salesforce fundamentals
  • Analytical thinking and problem-solving mindset

What Will You Learn:

  • Map business challenges to measurable outcomes and KPIs
  • Conduct stakeholder interviews and extract actionable insights
  • Apply Human-Centered Design (HCD) in real Salesforce scenarios
  • Create and analyze current-state and future-state journey maps
  • Select the right Salesforce products for specific business problems
  • Develop solution strategies aligned with business goals
  • Use prototyping and visioning to communicate solutions
  • Facilitate workshops and align stakeholders
  • Apply Business Model Canvas for strategic decisions
  • Plan change management for successful adoption

Key Features

Course Curriculum

1. Business challenges identification
2. KPIs and success metrics mapping
3. Value hypothesis creation
1. Stakeholder interviews
2. User research techniques
3. Insight extraction and synthesis
1. HCD principles in Salesforce
2. Empathy mapping
3. Problem framing
1. Current-state journey mapping
2. Future-state journey design
3. Pain points and opportunity analysis
1. Salesforce product selection (Sales, Service, Marketing)
2. Use-case alignment
3. Platform capability mapping
1. Solution strategy creation
2. Business goal alignment
3. Prioritization frameworks
1. Low-fidelity prototyping
2. Storyboarding
3. Solution visualization
1. Workshop facilitation
2. Stakeholder alignment techniques
3. Collaboration methods
1. Business Model Canvas
2. Value proposition design
3. Impact analysis
1. Change management strategy
2. Adoption planning
3. Organizational alignment
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Course Fees

Online Class Room Program

US $ 799.00
100% Money Back Guarantee
  • Duration : 45 Hrs
  • Plus Self Paced

Classes Starting From

  • Fast Track Batch 28 May 2026
  • Weekday Batch 01 Jun 2026
  • Weekend Batch 30 May 2026

Corporate Training

Corporate Training
  • Customized Training Delivery Model
  • Flexible Training Schedule Options
  • Industry Experienced Trainers
  • 24x7 Support
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Salesforce Strategy Designer Certification

After completing this course, you will be prepared for the Salesforce Certified Platform Strategy Designer exam.

Certification Name

Salesforce Certified Platform Strategy Designer

Exam Format

  • Traditional Format (Proctored MCQ)
  • Duration: 105 minutes
  • Number of Questions: 60 Questions (+ up to 5 unscored)
  • Passing Score: 70%
  • Type: Multiple-choice and multiple-select
  • Mode: Online proctored or onsite testing center

Additional Details

  • Registration Fee: USD 200 (plus applicable taxes)
  • Retake Fee: USD 100 (plus applicable taxes)
  • Prerequisite: None
Salesforce Strategy Designer Certification

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