Salesforce Admin Certification Study Guide

April 21st, 2024
Salesforce Admin Certification Study Guide

Salesforce Admin certification is an apt  credential for anyone who wishes to step right into this sector. This baseline, entry-level certification is essential to move ahead in the ladder and earn any professional Salesforce credential. This Salesforce Admin certification study guide is all that is needed to get key information about exam pattern and essential skills.

Salesforce Admin Certification Study Guide- An Overview

The Salesforce Admin credential is one that tests an individual's knowledge and skills related to the core features of this CRM platform. It includes service and sales cloud, along with how to extend its functionality.

A career in Salesforce can be highly rewarding. However, to get to any professional level credential, one must fulfill the basic criteria, which is this certification here.

Exam Pattern

The exam consists of 60 questions. These are both multi-select and multi-choice. This paper goes on for 105 minutes and the passing percentage is 65%. There is no negative marking, whether you take it in a test center or remotely. Every attempt is priced at USD 200, white it costs USD 100 per retake.

You may also read- Salesforce Admin vs Developer- A Comparison

Topics Covered

There are different topics that makeup this exam syllabus, each having a specific weightage. These topics are -

  • Object manager & lightning app builder - 20%
  • Service & support applications - 11%
  • Data & analytics management - 14%
  • Configuration & setup - 20%
  • Sales & marketing applications - 12%
  • workflow/ process automation - 16%
  • Productivity & collaboration - 7%
Salesforce Admin Certification Study Guide

How to Prepare for the Salesforce Administration Certification Exam?

When it comes to preparing for this exam, one can take the aid of various means and resources. Here are the top ones -

  1. Training Program

When it comes to passing an exam like this one, it is important to be equipped with the best resources and means. This includes enrolling in an official Salesforce Admin training course offered by a leading learning platform. Getting trained under the guidance and mentorship of an expert is sure to help in abundance growth.

  1. Trailhead

Trailhead by Salesforce gives individuals the opportunity to keep learning and reinventing their knowledge. There are various small scale projects, which are called badges. There are also many large scale ones called trailmix. Both these, along with superbadge, are enough to help an individual learn everything about this CRM.

  1. Trailblazer Community

There is nothing better than the opportunity to learn from like-minded people with more knowledge. Salesforce's trailblazer community comprises professionals with many years of experience and expertise in the field. This is useful for all those who are in the learning phases of their careers.

  1. Practice Tests

To avoid paying the high exam fee again, one must be completely prepared the first time. This can be made possible by going for practice tests. These will help in understanding the kind of questions during exams, along with the best way to tackle them.


Becoming a Salesforce Certified Admin is one of the key steps to starting a career in the Salesforce customer relationship management platform. Get started today with Salesforce Admin certification study guide and prepare well.

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