ServiceNow Scripting Training

8 Lesson

30 Hours

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Develop advanced automation and customization skills with igmGuru's ServiceNow Scripting Training. This course provides hands-on experience in extending the ServiceNow platform using JavaScript and the platform's scripting framework. You will learn client-side scripting, server-side scripting, Business Rules, Client Scripts, Script Includes, UI Scripts, Glide APIs, and Scripted REST APIs while following ServiceNow development best practices. Through practical exercises and real-world scenarios, you will gain the skills needed to build scalable applications, automate business processes, and customize ServiceNow solutions for enterprise environments.

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Overview

Prerequisites

Basic understanding of the ServiceNow platform, including:

Navigating the ServiceNow interface
Tables, records, and fields
Applications and modules

Foundational knowledge of JavaScript, including:

Variables, data types, and operators
Conditional statements (if/else, switch)
Loops (for, while)
Functions and scope

Understanding of: Relational database basics, Tables, fields, and records, Primary keys and relationships

What Will You Learn

Understand the role of scripting in extending and customizing the ServiceNow platform
Learn the difference between client-side and server-side scripting and when to use each
Gain hands-on experience with JavaScript fundamentals used in ServiceNow scripting
Create and manage Client Scripts to control form behavior and validation
Use UI Policies effectively and understand when to choose them over Client Scripts
Develop Business Rules to automate server-side logic and data processing
Work with GlideSystem, GlideRecord, and GlideQuery APIs to interact with ServiceNow data
Build reusable and maintainable logic using Script Includes
Implement client–server communication using GlideAjax
Design and configure UI Actions for enhanced user interaction
Automate business processes using Flow Designer script actions
Write efficient queries and optimize script performance
Debug and troubleshoot scripts using ServiceNow debugging tools

Key Features

100% Money-Back Guarantee
24 X 7 Lifetime Support & Access
1 On 1 Training Option Available
Flexible Schedule
Experienced & Professional Trainers
Small Batches Upto 10 Participants

Course Curriculum

Lesson 1 - Introduction & Setup

1. What is ServiceNow scripting and why it is used

2. Overview of ServiceNow architecture

3. Understanding client-side vs server-side scripting

4. Basic JavaScript concepts for ServiceNow

5. Using the Script Editor and debugging tools

6. Scripting best practices and performance considerations

Lesson 2 - ServiceNow Scripting Fundamentals

1. JavaScript essentials for ServiceNow

2. Understanding execution order and scope

3. Accessing form fields and record data

4. Working with variables, functions, and objects

5. Using ServiceNow APIs overview

Lesson 3 - Client-Side Scripting

1. Client Scripts overview

2. onLoad, onChange, onSubmit, onCellEdit scripts

3. UI Policies vs Client Scripts

4. Catalog Client Scripts and Catalog UI Policies

5. Form validation and dynamic field behavior

6. Debugging client-side scripts

Lesson 4 - Server-Side Scripting

1. Business Rules (before, after, async, display)

2. Execution order of server-side scripts

3. Using current, previous, and gs objects

4. Introduction to scheduled jobs and fix scripts

5. Error handling and logging

Lesson 5 - Glide APIs & Data Handling

1. GlideSystem (gs) API

2. GlideRecord fundamentals

3. CRUD operations using GlideRecord

4. Encoded queries and query optimization

5. GlideQuery introduction

6. Best practices for database performance

Lesson 6 - Script Includes & Reusable Logic

1. What are Script Includes and why use them

2. Classless vs class-based Script Includes

3. Calling Script Includes from Business Rules

4. Client-callable Script Includes

5. Using GlideAjax for client-server communication

6. Managing scope and accessibility

Lesson 7 - UI Actions & User Interaction

1. UI Actions overview

2. Form UI Actions vs List UI Actions

3. Client-side vs Server-side UI Actions

4. Condition scripts and execution contexts

5. Enhancing user experience with custom actions

Lesson 8 - Automation & Advanced Scripting

1. Flow Designer scripting actions

2. Using Script steps in flows and subflows

3. Integrating Business Rules with Flow Designer

4. Scheduled scripts and background scripts

5. Error handling and troubleshooting complex logic

6. Performance optimization techniques

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1-800-7430-173 (US Toll Free)

+91 7240740740 (India)

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Course Fees

Online Class Room Program

US $ 799.00

100% Money Back Guarantee

Duration : 30 Hrs
Plus Self Paced

Classes Starting From

Fast Track Batch 14 Jul 2026
Weekday Batch 20 Jul 2026
Weekend Batch 18 Jul 2026

Corporate Training

Customized Training Delivery Model
Flexible Training Schedule Options
Industry Experienced Trainers
24x7 Support

Trusted By Top Companies Worldwide

Want to know Today's Offer

ServiceNow Scripting Certification

We will provide a Course Completion Certificate to all learners who successfully complete the ServiceNow Scripting Training. This certificate validates your skills in ServiceNow scripting, automation, and platform customization.

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ServiceNow Scripting Training