ServiceNow PPM Training Online

SKU: 3152
11 Lesson
|
30 Hours
Learn ServiceNow PPM Training step by step and gain the skills needed to manage projects, programs, and portfolios efficiently within the ServiceNow platform. This course helps you understand the PPM workspace, demand and resource management, financial planning, project and portfolio dashboards, and reporting tools. You will also learn to work with Agile & Waterfall project models, rate models, multi-currency projects, and portfolio workbench. By the end of the course, you will confidently implement structured PPM processes, manage resources and budgets effectively, and generate actionable reports, making you job-ready for roles in project management, portfolio management, PMO, and ServiceNow consulting.

Overview

Prerequisites

  • Basic ServiceNow platform knowledge
  • Understanding of project, program, and portfolio management
  • ServiceNow Fundamentals course recommended
  • Familiar with Agile/Waterfall and ITIL concepts (helpful)

What You Will Learn

  • How to manage projects, programs, and portfolios within ServiceNow
  • Demand, resource, and financial management processes
  • Using PPM modules such as Project, Program, Portfolio, Resource, and Demand Management
  • Tracking project progress, timelines, and budgets
  • Prioritizing and aligning projects with business goals
  • Generating reports and dashboards for performance insights
  • Best practices for implementing PPM in real-world scenarios

Career Opportunities After Taking ServiceNow PPM Training

  • ServiceNow PPM Consultant / Implementation Specialist
  • Project Portfolio Manager
  • Project Manager / Program Manager (with ServiceNow expertise)
  • Business Analyst - PPM
  • IT Project Coordinator / Manager
  • ServiceNow Administrator (with PPM specialization)
  • PMO (Project Management Office) Analyst

Key Features

Course Curriculum

1. Introduction to ServiceNow PPM
2. Install & Activate PPM
3. Budget & Currency Reference Rates
4. Financial Related Lists
5. PPM Analytics & Reporting
6. PMO Dashboard & Timesheet Dashboard
1. Create Agile Models
2. Manage Waterfall Models
1. Handle Demands in PPM
2. Innovation Management
1. Create & Open Portfolio
2. Portfolio Status
3. Portfolio Workbench
4. Portfolio Dashboard
1. Create & Manage Programs
2. Demand Program Workbench
3. Program Dashboard
1. Project Management Fundamentals
2. Define Projects
3. Project Workspace
4. Modify Dates & Costs
5. External Dependencies
6. Project Tasks & Composite Fields
7. Planning Console
8. Import/Export Projects
9. Project Reporting & Closeout
1. Resource Properties & Process
2. Resource Plans
3. Create Allocation Requests
4. Capacity Planning
5. Resource Allocation
6. Resource Schedules & Events
7. Resource Management Reports
8. Resource Diagnostics
1. Enable Project Currency View
2. Cost Roll‑up in Project Currency
3. Multicurrency Tests & Upgrade Steps
1. Agile 2.0 Concepts
2. Test Management 2.0 Integration
1. Create/Modify Rate Model
2. Define Rate Criteria
3. Create & Import Rate Lines
1. Domain Separation in PPM
Talk To Us

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1-800-7430-173 (US Toll Free)
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Course Fees

Online Class Room Program

US $ 799.00
100% Money Back Guarantee
  • Duration : 30 Hrs
  • Plus Self Paced

Classes Starting From

  • Fast Track Batch 04 Jun 2026
  • Weekday Batch 08 Jun 2026
  • Weekend Batch 06 Jun 2026

Corporate Training

Corporate Training
  • Customized Training Delivery Model
  • Flexible Training Schedule Options
  • Industry Experienced Trainers
  • 24x7 Support

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SoftFlex
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APPCINO

Want to know Today's Offer

X

ServiceNow PPM Certification Exam

Latest Official Certification Name: Certified Implementation Specialist - Project Portfolio Management (CIS‑PPM)

Exam Format:

  • Number of questions: ~60
  • Format: Multiple‑choice and multiple‑select questions (choose one or choose all correct answers)
  • Duration: 130 minutes (2 hr 10 min)
  • Passing Score: Around ~70%
  • Delivery: Online‑proctored or at an authorized testing center
  • Language: English
ServiceNow PPM Certification Exam

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