Salesforce Experience Cloud Course Online

12 Lesson

30 Hours

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igmGuru provides the best Salesforce Experience Cloud Training Online worldwide, and the course content is designed by certified Salesforce professionals with extensive experience in building, customizing, and managing Salesforce Experience Cloud sites. In this Salesforce Experience Cloud course, you will learn all the key topics such as creating and configuring customer, partner, and employee portals, using Experience Builder for page design, enabling collaboration with Chatter, automating workflows with Salesforce Flow, and publishing content to web and mobile formats. After completing this course, a person can efficiently manage and customize Salesforce Experience Cloud sites and become proficient in creating personalized, secure, and collaborative digital experiences for customers, partners, and employees.

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Overview

Prerequisites

Basic Salesforce Knowledge (CRM, UI, objects, fields, records)
Salesforce Admin Basics (user management, profiles, permissions, customization)
Salesforce Lightning Experience (UI, Lightning App Builder)
Experience Cloud Overview (customer, partner, and employee portals)
Security and Access (profiles, permissions, sharing rules)
Optional: Basic Web Development (HTML/CSS, JavaScript)

Who Should Enroll?

Salesforce Administrators
Salesforce Developers
CRM Professionals
Business Analysts
Salesforce Consultants
IT Professionals
Project Managers
Freshers and Career Switchers

What You Will Learn

Introduction to Salesforce Experience Cloud
Creating and managing customer, partner, and employee sites
Customizing portals (themes, branding, templates)
User management (profiles, permissions, access settings)
Using Community Builder to design custom pages and components
Configuring security settings (roles, sharing rules)
Integrating Chatter for collaboration
Setting up and managing Knowledge articles
Creating reports and dashboards for site activity and user engagement

Career Opportunities After Completing Salesforce Experience Cloud Training

Salesforce Experience Cloud Consultant
Salesforce Administrator
Salesforce Developer
Salesforce Solution Architect
Customer Success Manager
Business Analyst (Salesforce)
CRM Specialist / Salesforce Specialist
Freelance Salesforce Experience Cloud Consultant

Key Features

1 On 1 Training Option Available
24 X 7 Lifetime Support & Access
Small Batches Upto 10 Participants
Experienced & Professional Trainers
100% Job Assistance
Flexible Schedule

Course Curriculum

Lesson 1 - Introduction to Salesforce Experience Cloud

1. Overview of Experience Cloud

2. Use cases for Customer, Partner, and Employee Portals

3. Key features and benefits

Lesson 2 - Setting Up Experience Cloud Sites

1. Creating new sites (Customer, Partner, Employee)

2. Site templates (Help Center, Community, Event Sites)

3. Site settings and publishing

Lesson 3 - Customizing Sites with Experience Builder

1. Using Experience Builder to design pages

2. Customizing themes, branding, and layouts

3. Working with Lightning components and custom components (LWC)

Lesson 4 - User Management and Security

1. Managing Experience Cloud user licenses

2. Setting up profiles, permission sets, and roles

3. Configuring public access settings for external users

4. Data access levels and visibility control

Lesson 5 - Managing Community Users and Groups

1. User registration and self-registration

2. User groups and access management

3. Profile-based access control

Lesson 6 - Chatter and Collaboration Features

1. Enabling and configuring Chatter feeds

2. Managing Chatter groups and topics

3. Configuring Chatter notifications and collaboration tools

Lesson 7 - Knowledge Management Integration

1. Integrating Salesforce Knowledge with Experience Cloud

2. Creating and managing Knowledge articles

3. Configuring article visibility and categorization

Lesson 8 - Content and Media Management

1. Managing multimedia content (documents, images, videos)

2. Configuring and organizing content libraries

3. Content sharing and permissions

Lesson 9 - Reports, Dashboards, and Analytics

1. Creating custom reports and dashboards for site performance

2. Tracking community engagement and KPIs

3. Using Einstein Analytics for advanced insights

Lesson 10 - Advanced Features and Customizations

1. Automating processes with Salesforce Flow

2. Custom code (Apex, Lightning Web Components)

3. Single Sign-On (SSO) setup

Lesson 11 - Troubleshooting and Site Maintenance

1. Site performance monitoring and error resolution

2. Using Experience Cloud Insights for audits

3. Managing content moderation and community engagement

Lesson 12 - Governance, Compliance, and Best Practices

1. Data protection regulations (GDPR, CCPA) compliance

2. Security and privacy best practices

3. Ongoing site management strategies

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1-800-7430-173 (US Toll Free)

+91 7240740740 (India)

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Course Fees

Online Class Room Program

US $ 799.00

100% Money Back Guarantee

Duration : 30 Hrs
Plus Self Paced

Classes Starting From

Fast Track Batch 14 Jun 2026
Weekday Batch 15 Jun 2026
Weekend Batch 20 Jun 2026

Corporate Training

Customized Training Delivery Model
Flexible Training Schedule Options
Industry Experienced Trainers
24x7 Support

Trusted By Top Companies Worldwide

Want to know Today's Offer

Salesforce Experience Cloud Certification Exam

Latest official certification name: Salesforce Certified Experience Cloud Consultant

Exam Details:

Number of Questions: 60
Type: Multiple-choice questions
Duration: 105 minutes
Passing Score: 65%
Exam Cost: $200 USD
Mode: Online Proctored

Upon successful completion of the Salesforce Experience Cloud Training, we will provide an industry-recognized Course Completion Certificate to all learners. This certificate validates your expertise in creating, customizing, and managing Salesforce Experience Cloud sites, including user management, site security, content publishing, and collaboration.

Salesforce Experience Cloud Certification Exam

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Salesforce Experience Cloud Course Online