Oracle Siebel CRM Training Online

SKU: 3927
20 Lesson
|
30 Hours
This Siebel CRM Training is designed and delivered by experienced Siebel CRM professionals with hands-on experience working with Oracle Siebel CRM in enterprise environments. In this Siebel CRM course, you will learn key topics such as Siebel CRM Architecture, Applications and Modules, Business Objects, Components, Workflows, Integration, Data Management, Configuration, and Deployment. After completing this course, you will be equipped to work with Siebel CRM solutions and handle real-world CRM implementation, configuration, integration, and administration tasks.
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Oracle Siebel CRM Training Online

Overview

Prerequisites

  • Basic understanding of CRM concepts
  • Familiarity with web applications and client-server software
  • Basic knowledge of relational databases and SQL
  • Understanding of enterprise application architecture
  • Basic knowledge of data modeling
  • Prior experience with Oracle Siebel CRM is not required.

What Will You Learn?

  • Siebel CRM architecture and data model
  • Business Objects, Business Components, Links, Applets, and Views
  • Siebel Web Tools and Workspace development
  • Siebel Open UI and Web Component Framework
  • Siebel Workflow and Business Services
  • EAI, REST APIs, Web Services, and Open Integration
  • Integration configurations, data transformation, and composite APIs
  • Siebel Intelligent Search and OpenSearch
  • RAG, AI Vector Search, and Siebel AI
  • AI Connectors and MCP integration
  • Siebel security and access control
  • Siebel Server administration
  • Siebel Cloud Manager and Kubernetes
  • Siebel Intelligent Data Archival
  • Siebel development, testing, and deployment

Career Opportunities After Siebel CRM Course

  • Siebel CRM Developer
  • Siebel CRM Business Analyst
  • Siebel CRM Consultant
  • Siebel CRM Architect
  • Siebel CRM Administrator
  • Siebel CRM System Administrator
  • Siebel CRM Integration Developer
  • Siebel CRM Application Developer

Key Features

Course Curriculum

1. Introduction to Siebel CRM
2. Siebel CRM architecture
3. Siebel Business Applications
4. Siebel CRM application components
5. Siebel data model
6. Siebel development and runtime environments
1. Siebel application administration
2. Employees, positions, organizations, and responsibilities
3. Access control and visibility
4. System preferences
5. Lists of Values (LOVs)
6. Application administration
1. Siebel Business Objects
2. Business Components
3. Fields and joins
4. Links
5. Multi-value links
6. Integration Objects
7. Virtual Business Components
1. Siebel Web Tools
2. Repository objects
3. Object definitions
4. Workspace-based development
5. Workspace management
6. Configuration and customization
7. Validation and delivery
8. Repository changes and deployment
1. Screens
2. Views
3. Applets
4. Controls
5. List columns
6. Siebel Open UI
7. Presentation Models and Physical Renderers
8. Open UI customization
1. Web Component Framework
2. Oracle JET integration
3. Redwood UX
4. Reusable Web Components
5. JSON-based UI composition
6. Dynamic expressions
7. Runtime evaluation
8. Modern Siebel UI development
1. Siebel Workflow
2. Workflow Processes
3. Process properties
4. Workflow steps
5. Business Services
6. Business Service methods and arguments
7. Workflow and Business Service integration
8. Workflow activation and administration
1. Enterprise Application Integration (EAI)
2. Integration Objects
3. Integration Components
4. Siebel Business Services
5. Web services
6. SOAP integration
7. REST integration
8. External system integration
1. Siebel REST APIs
2. REST inbound and outbound integration
3. OpenAPI-based REST integration
4. Open Integration architecture
5. Integration configurations
6. Domain-Specific Language (DSL)
7. Data transformation
8. API transformation
9. Composite APIs
10. Event-driven integration
11. Kafka integration
12. Git-based Open Integration workflow
13. OpenAPI generation and deployment
1. Workspace APIs
2. Workspace Operations APIs
3. Workspace lifecycle
4. Workspace creation and management
5. Workspace delivery
6. REST APIs for workspace operations
1. Siebel Intelligent Search
2. OpenSearch integration
3. Search configuration
4. Keyword search
5. Semantic search
6. Field-based querying
7. Hierarchical querying
8. File attachment search
9. Search indexing
10. Search administration
1. Siebel AI capabilities
2. Retrieval-Augmented Generation (RAG)
3. AI Vector Search
4. Structured and unstructured data
5. Data chunking and vector indexing
6. Service Request Similarity Search
7. Hybrid Search
8. AI-enabled service use cases
9. AI configuration and deployment
1. Siebel AI Connectors
2. Agent-based AI integration
3. AI tools and enterprise APIs
4. MCP-compatible tools
5. MCP server deployment
6. Connecting Siebel data and workflows with AI agents
7. Governed AI integration with Siebel Open Integration
1. Siebel security architecture
2. Authentication
3. Authorization
4. Responsibilities
5. Organizations and positions
6. Visibility rules
7. Access control
8. OAuth authentication
9. Secure REST and Open Integration communication
1. Siebel Server administration
2. Server components and component groups
3. Object Managers
4. Siebel Server Manager
5. System configuration
6. Logging and monitoring
7. Performance administration
8. Cloud-based Siebel deployment
1. Siebel Cloud Manager
2. Siebel CRM containers
3. Kubernetes deployment
4. Environment lifecycle management
5. Kubernetes security controls
6. Role-Based Access Control (RBAC)
7. Least-privilege deployment
8. Deployment and observability
1. Siebel data management
2. Data archival concepts
3. Siebel Intelligent Data Archival
4. Archival rules
5. Archived data access
6. Database size and data lifecycle management
1. Siebel development process
2. Configuration and customization
3. Siebel scripting
4. eScript
5. Unit testing
6. System and performance testing
7. Workspace-based development
8. Deployment of configuration changes
9. Production deployment considerations
1. Siebel AI Connectors in 26.7
2. AI-enabled integration with MCP
3. Service Request Similarity Search
4. RAG framework
5. API transformation and composition
6. Composite APIs
7. Kafka-based event integration
8. Intelligent Search enhancements
9. Web Component Framework enhancements
10. Cloud Manager Kubernetes security enhancements
11. Analysis Export enhancements
12. Create and configure Business Components and Business Objects
1. Configure Siebel CRM objects using Web Tools
2. Configure applets and views
3. Build and activate workflows
4. Create Business Services
5. Configure REST integrations
6. Build Open Integration configurations
7. Work with Siebel Intelligent Search
8. Configure AI and RAG use cases
9. Work with Siebel workspaces
10. Deploy and manage Siebel CRM configurations
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Course Fees

Online Class Room Program

US $ 799.00
100% Money Back Guarantee
  • Duration : 30 Hrs
  • Plus Self Paced

Classes Starting From

  • Fast Track Batch 19 Aug 2026
  • Weekday Batch 24 Aug 2026
  • Weekend Batch 22 Aug 2026

1 ON 1 Training

US $ 899.00
100% Money Back Guarantee
  • Duration : 30 Hrs
  • Plus Self Paced

Classes Starting From

  • Fast Track Batch 19 Aug 2026
  • Weekday Batch 24 Aug 2026
  • Weekend Batch 22 Aug 2026

Corporate Training

Corporate Training
  • Customized Training Delivery Model
  • Flexible Training Schedule Options
  • Industry Experienced Trainers
  • 24x7 Support
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Want to know Today's Offer

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Siebel CRM Certification Exams

Our Siebel CRM Training prepares you for the following Oracle Siebel CRM certifications:

  • Oracle Siebel CRM Certified Foundations Associate
  • Oracle Siebel CRM Professional

Upon successfully completing the igmGuru Siebel CRM Training, you will receive an igmGuru course completion certificate that validates your knowledge and hands-on understanding of Siebel CRM across configuration, administration, development, integration, Open UI, and AI capabilities. This certificate demonstrates your completion of structured Siebel CRM training and can support your professional development in Siebel CRM-related roles.

Siebel CRM Certification Exams

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