ServiceNow SPM Training

12 Lesson

24 Hours

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igmGuru provides the best ServiceNow SPM Training Online worldwide, and the course content is designed by certified ServiceNow experts with over 15 years of industry experience in portfolio and project management. In this ServiceNow SPM course, you will learn all the essential topics such as Innovation & Demand Management, Project & Resource Management, Portfolio Planning, Financial Management, Time Tracking, Performance Analytics, and Strategic Planning. After completing this course, participants will be well-prepared to clear the latest ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS‑SPM) exam and become certified professionals in ServiceNow Strategic Portfolio Management.

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Overview

Prerequisites:

Know ServiceNow platform navigation and basic terminology.
Complete ServiceNow Administration Fundamentals.
Understand basic project and portfolio management concepts.
Familiarity with SPM modules: Demand, Project, Resource, Financials (recommended).
Mandatory: “Welcome to ServiceNow” + Administration Fundamentals.

What Will You Learn

Manage demands, projects, and portfolios effectively.
Align initiatives with business strategy and goals.
Plan and optimize resource capacity across projects.
Track financials, budgets, and project costs.
Prioritize work based on value and strategic impact.
Use dashboards and reporting for portfolio insights.
Automate workflows for approvals and project governance.
Configure and administer SPM modules in ServiceNow.

Career Opportunities After Completing ServiceNow SPM Training

ServiceNow SPM Consultant
Strategic Portfolio Manager
IT Portfolio Manager
ServiceNow Business Analyst
ServiceNow Functional Consultant
PMO Analyst / PMO Consultant
IT Project Manager
Demand & Resource Manager
Enterprise Portfolio Management (EPM) Specialist
ServiceNow Platform Analyst

Key Features

1 On 1 Training Option Available
24 X 7 Lifetime Support & Access
Small Batches Upto 10 Participants
Experienced & Professional Trainers
100% Job Assistance
Flexible Schedule

Course Curriculum

Lesson 1 - Introduction to SPM

1. Overview, purpose & outcomes

2. SPM architecture, roles & plugins

Lesson 2 - Innovation Management

1. Capturing and managing ideas

2. Converting ideas to demands

Lesson 3 - Demand Management

1. Demand intake, assessment & prioritization

2. Stakeholder evaluation & workflows

Lesson 4 - Project / Program Management

1. Project planning & scheduling

2. Project Workspace usage

3. Managing scope, risks, issues & changes

4. Project closing & artifact management

Lesson 5 - Resource Management

1. Resource allocation & capacity planning

2. Resource roles, schedules & costs

3. Resource workbench & reporting

Lesson 6 - Portfolio Planning / Management

1. Building & configuring portfolio plans

2. Capacity planning & prioritization

3. Financial planning (budgeting & forecasting)

Lesson 7 - Financial Management

1. Cost tracking & budgeting

2. Financial reporting

Lesson 8 - Time Tracking / Time Cards

1. Configuring & tracking time cards

2. Time card creation & categories

Lesson 9 - Performance Analytics & Reporting

1. Dashboards, reports & scorecards

2. Using analytics for portfolio insights

Lesson 10 - Strategic Planning & Additional Applications

1. Strategic Planning Workspace & goal alignment

2. Scenario planning & feedback modules

3. Digital Portfolio Management

4. Now Assist (AI-powered insights)

Lesson 11 - Integrations (“Better Together”)

1. Integration with ITSM, Agile, Financials

2. Store Apps & AI integrations

Lesson 12 - Implementation & Governance

1. SPM implementation roadmap

2. Organizational change management

3. Best practices & process guides

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1-800-7430-173 (US Toll Free)

+91 7240740740 (India)

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Course Fees

Online Class Room Program

US $ 799.00

100% Money Back Guarantee

Duration : 24 Hrs
Plus Self Paced

Classes Starting From

Fast Track Batch 14 Jun 2026
Weekday Batch 15 Jun 2026
Weekend Batch 20 Jun 2026

Corporate Training

Customized Training Delivery Model
Flexible Training Schedule Options
Industry Experienced Trainers
24x7 Support

Trusted By Top Companies Worldwide

Want to know Today's Offer

ServiceNow SPM Certification Exam

Latest official certification name: ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS‑SPM)

Exam Format:

Number of questions: 60
Type: Multiple choice
Duration: 130 minutes
Delivery: Can be taken at a test center or online‑proctored
Exam Cost: $450 USD

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ServiceNow SPM Training