Salesforce AI Associate Certification Training

5 Lesson

35 Hours

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igmGuru's Salesforce AI Associate training is a focused, beginner-friendly course that prepares you for the official Salesforce AI Associate certification exam. In this course, you will learn AI fundamentals, how Salesforce Einstein AI works within the CRM ecosystem, data quality and governance principles, ethical AI practices, and how to identify and apply AI use cases in real business scenarios. Course content is developed by Salesforce and CRM professionals with over 15 years of industry experience, ensuring you build the practical knowledge needed to pass the exam and apply AI confidently within Salesforce environments.

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Overview

Prerequisites:

Basic AI concepts helpful but not required
Familiar with software/data usage recommended
Willingness to learn AI fundamentals and Salesforce AI applications
Covers AI in Salesforce CRM
Ethical AI and responsible data handling
Suitable for beginners interested in business applications of AI

What Will You Learn

Basics of Artificial Intelligence (AI)
How AI works within Salesforce CRM
Core Salesforce AI tools (Einstein, prompts, automation)
Data quality and how data impacts AI accuracy
Ethical and responsible use of AI
Identifying AI use cases in business processes
Understanding limitations and risks of AI
How to apply AI effectively in real-world scenarios

Tools and Technologies Covered

Salesforce Platform
Salesforce Einstein AI
Einstein Prediction Builder
Einstein Bots
CRM Analytics (Einstein Analytics)
Einstein GPT / Salesforce AI Cloud concepts

Career Opportunities After Completing Salesforce AI Associate Training

Salesforce AI Associate
Salesforce Administrator (AI-enabled)
Salesforce Business Analyst
CRM Data Analyst
Salesforce Consultant (AI Fundamentals)
Junior Salesforce Developer (AI Basics)

Key Features

Experienced & Professional Trainers
1 On 1 Training Option Available
24 X 7 Lifetime Support & Access
100% Money-Back Guarantee
Flexible Schedule
100% Job Assistance

Course Curriculum

Lesson 1 - AI Fundamentals

1. What AI is?

2. Types of AI (predictive, generative, NLP, etc.)

3. How AI systems work

Lesson 2 - AI in CRM

1. How AI is used in Salesforce CRM

2. Key AI features available in Salesforce (Einstein, automation, insights)

3. Business use-cases of AI in CRM

Lesson 3 - Data for AI

1. Why data quality matters

2. What makes data “good” (clean, accurate, complete, relevant)

3. How data affects AI results

Lesson 4 - Ethical and Responsible AI

1. AI risks (bias, privacy, fairness, transparency)

2. Salesforce trusted AI principles

3. How to use AI responsibly

Lesson 5 - Certification Preparation

1. What the exam covers

2. How to prepare and study

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1-800-7430-173 (US Toll Free)

+91 7240740740 (India)

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Course Fees

Online Class Room Program

US $ 799.00

100% Money Back Guarantee

Duration : 35 Hrs
Plus Self Paced

Classes Starting From

Fast Track Batch 25 Jun 2026
Weekday Batch 29 Jun 2026
Weekend Batch 27 Jun 2026

Corporate Training

Customized Training Delivery Model
Flexible Training Schedule Options
Industry Experienced Trainers
24x7 Support

Trusted By Top Companies Worldwide

Want to know Today's Offer

Salesforce AI Associate Certification

We provide an official Course Completion Certificate for the Salesforce AI Associate Training program. This certificate validates your understanding of AI fundamentals, Salesforce AI capabilities, CRM-based AI use cases, data quality and governance, ethical AI principles, and practical hands-on experience in applying AI within the Salesforce ecosystem.

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Salesforce AI Associate Certification Training